Discord ticket bot for moderating your ARK server

Reports, in-game issues, refund requests, questions: without a ticket system, everything ends up in DMs or gets lost in the general channel. The bot posts a message with an “Open a ticket” button: each request gets its own private channel, visible only to the player and your moderation team.

For the player

1. They click “Open a ticket” and write the subject of their request.
2. A private channel ticket-0001-name opens with your welcome message: they can explain the problem and attach screenshots.
3. Once solved, they click “🔒 Close ticket”.

For your moderation team

• Choose the team role that sees every ticket, answers and can close them.
• Choose the role to mention: it gets a notification for each new ticket.
• Tickets are numbered and placed in the category of your choice.
• The history (subject, player, who closed it) stays visible on the website.

Customisable

Title, text, colour and button of the message, ticket welcome message, number of open tickets per player at the same time (1 to 3). Built-in anti-spam: one ticket every 30 seconds per player.

How to enable it

1. Create a free account, add your server and invite the bot to your Discord.
2. In the “Discord bot” tab, Tickets step: tick “Enable tickets”, choose the channel, category and roles, then save.